Frequently Asked Questions

Chat and call consultations are usually available within the hour between 9 AM and 9 PM. Video and in-person slots can be booked up to seven days ahead.

Yes. Open the advocate’s profile and pick a slot, or leave the field blank when booking and we match you by practice area, city and language.

Yes. Consultations are private between you and the advocate, and files are encrypted and shared only with that advocate.

Consultation and drafting fees are fixed and shown before payment. Court representation is quoted by the advocate after reviewing your documents.

If the advocate does not join within 10 minutes of your slot, you can reschedule free or get a full refund to the original payment method.

Yes, GST at 18% applies to professional and platform fees, and you receive a GST invoice for every payment.

A practising advocate drafts it on the facts you provide and calls you to confirm details before delivery.

Yes, in most states we can arrange e-stamp paper and courier the printed document to your address.

No. Akon Legal is a technology platform that helps you reach independent advocates. Legal advice is given by the advocate you consult.

Advocates apply through the Join as a Lawyer form. We verify enrolment, practice history and conduct an interview before listing a profile.